Client experiences
Feedback shared by Jay’s clients. These are individual experiences; coverage, pricing and outcomes vary.
Client video testimonials
Hear clients describe their experience working with Jay. Individual experiences vary; coverage, pricing and outcomes depend on each policy and situation.
Alan Gordon
Read the draft transcript — Alan Gordon
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A client speaks to camera about working with Jay. The text follows the recorded response; it is not a coverage promise.
Hi, I'm Alan Gordon, and my wife and I have been investors in real estate for about six years now in the Kansas City area. Jay has been our insurance agent, and he's always been the guy to advise us on when to take a more expensive policy or endorsement. Other times when he sold us one, we could spend a little less on some of these issues because we didn't feel we needed them.
And most importantly, he was always there to make sure the deal got done in a timely manner and everybody's needs taken care of. So we can't be happier working with Jay as our agent.
Individual client experience. Coverage and outcomes vary by policy and circumstances.
Allen Sander
Read the draft transcript — Allen Sander
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A client speaks to camera about working with Jay. The text follows the recorded response; it is not a coverage promise.
Hello, this is Allen Sander. We are in the restaurant and bar business, which is one of the tougher industries to be in to get insurance. Jay has worked very well with us researching all possibilities because you have to deal not only with the liability but liquor liability, which makes it so tough. And Missouri is a real tough state to get it.
So he has worked very hard and diligently checking out all of our options to make sure we have the best coverage available and also the best policies. He's been great to work with.
Individual client experience. Coverage and outcomes vary by policy and circumstances.
Brad Spitz
Read the draft transcript — Brad Spitz
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A client speaks to camera about working with Jay. The text follows the recorded response; it is not a coverage promise.
My name is Brad Spitz, and I'm the local president and owner of Bar-B-Clean of Kansas City. Our company specializes in outdoor barbecue grill cleanings, repairs, installations, and new grill sales. We cover the whole Kansas City Metro. We started working with Jay about two years ago, and we used Jay and his team for our commercial liability, auto and Worker's Comp. I would recommend Jay and his team for several reasons. One, very professional, easy to work with, very fair, hardworking, and also very responsive.
As a new business owner, I had a lot to learn, and he really did a nice job of coaching me through the right policies for what I needed. Also, his team very responsive at helping me with my commercial clients. We do a lot of work in Kansas City with apartments, associations, and multifamily unit homes, and they require high levels of insurance and certificates to go with those.
And in order to do business with those clients, we need to have those certificates buttoned up, and we request those all the time from Jay and his team, and they get those turned around very quickly, often within an hour once I've requested those. So very important to help me grow my business is getting those locked in, and they do a great job. Again, highly recommend. They've been a great partner for us at Bar-B-Clean of Kansas City.
Individual client experience. Coverage and outcomes vary by policy and circumstances.
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Featured client experiences
“Jay really helped us open our business! Professional insurance, workers comp, auto, general liability – whatever I needed Jay has done it. It is peace of mind knowing I am covered. I recommend Jay and am confident others will get the same service.”
Hans Thomas, Hans Thomas & Associates
“Jay will talk to you about your wants and needs for insurance and point out things that you might not think of. He then puts together a package created just for you with all the coverages that you need for a reasonable price and he’s available when you need him.”
Patrick Sanders, Patrick’s Bar & No Grill
“I had liability insurance with another independent agency. After talking with Jay I realized that for nine years I paid way too much. I am glad I called and Jay followed through!”
Jerry Humpert, Best Way Heating and Cooling
"Jay is a great asset to this company. I just opened a HVAC business. Jay answered all my questions & suggested the best way to go & gave me several options. I must have contacted him 20 times& never once did I hear him get disgusted or short with me. I also told me to ask if my clients required other coverages so I wouldn’t require several trips into the office, or getting over my head by paying out more in insurance than I would make on the job. Even now it’s a Saturday $ the office is closed but he came into write one of the three insurance policies."
John Creedon
"After spending two weeks trying to cover my small janitorial business with workman's comp to no avail, dealing with fast-talking, unconcerned players, I almost gave up until I came across Jay. Jay was honest and straight to the point. He explained the policies and spoke to me — not at me — even over the phone, knowing how desperate I was to complete this task. He stayed late, put together the policy along with a reasonable price, and got my business covered. He knows his stuff. I am very happy and satisfied. Thanks, Jay."
Joyce Clack
"My experience was very good and Jay was very professional and quick with fulfilling my needs as a small business owner. He was proficient in getting my policy together I was very pleased with the understanding when I asked to shop around and was not pushed by Jay, Therefore I came back to Jay and am very pleased. Thank You."
Steve Kiper
"My 1st Workman Comp policy turned out to be a nightmare. My reasonable price went way out of my thought process. Jay explained how everything worked, and It made sense to me. I can’t afford with my lack of work, but getting the Insurance has opened more opportunities for me. So Thank you Jay let’s get work."
Gerald Leggett
"Jay was very thorough, conscientious & attentive in determining my insurance needs & instituting a cost effective & beneficial policy."
Jay Joslin
"Saving especially Jay Stoetzer has literally saved our young company thousands of dollars in insurance premiums and greatly improved our coverages. Jay did all of the”legwork” and it was considerable when we decided to have you cover our personal lines also, we were quite surprised how much we could increase pur protection while lowering our premiums. I never have to wait for a return phone call and, er have received excellent customer service. Thank You."
Jeanne Anderson
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"Jay does a great job of keeping in touch with me, even with my very busy schedule. He has helped & save my business money where others can't. Every penny counts, especially in this down market. Jay keeps more of those pennies in my pocket which I can then put back into my business. I would recommend Jay to anyone looking for a professional & honest insurance solution."
Chris Redick
"I am starting a new business with very complex insurance needs. I have been very satisfied that those needs have been met. Jay has been great to work with and has helped to get everything done when I needed it. I know that I can call him with any questions or concerns and he will be able to get them handled for me. Thanks."
Dave Maughan
"We have worked with you for several years. During that time you have consistently provided us with high quality insurance from very reputable companies, most recently from an A++ company. We began with homeowners insurance and have since moved on to add auto insurance and an umbrella plan. In every case, you provided good information, were patient with our questions, and proved flexible in meeting our needs. Because you simply lay out the information and provide us with great resources, we are confident that when we have questions or need to make a change in our coverage, we can simply call Jay and it will be taken care of promptly and appropriately. For example, when we called last week to see if we would be able to save money on our coverage, you were able to both increase our coverage and reduce our premiums — not a bad response. We will continue to work with you as our insurance needs change. Thank you for your help and willingness to work with us."
Brian Duffy
"Very responsive very accessible We appreciate everything Jay helped us with. He provided us with the exact insurance we were searching for and found a way to fit it into our budget. We would like to thank him for all of his help."
Gregg Gardner
"As a small business owner, Jay took the time to help me understand our options and kept it simple and straight forward. We appreciate his efforts to allow us to run business and not deal with administrative clutter."
Randy Deines
"It has saved me 50% from the other quotes. I have gotten from other agencies, The response time on my quote as well as the customer service was 100%."
Nick Geraci
"We are mobile food business and recently had a major loss by fire with our trailer. We decided to switch from a trailer to a truck and our old insurance company does not insure food trucks. Jay was very helpful in telling me the coverages I needed and even helped me look at competitors policies & deciphered the differences. In the end I choose Jay because I felt like he and his company would best represent me and my company and keep me current on my food truck needs."
Gary Glass
"Jay was very friendly and patient. He answered all of my questions & concerns. The documentation was prepared and ready for my approval."
Jannette Mahan
"Mr Stoetzer has been a great deal of help for me getting the insurance. I needed and a reasonable price. I would say his social skills and ability to do job defiantly met my standards."
Richard Swift
"Jay, was outstanding in his service and quick turnaround. It’s not everyday that a company can contact an agent at 10:00 / pm and by 5:00 pm the next day be insured. Absolutely Outstanding."
Steve Parks
"Overall Jay has been very helpful and I know that he has been trying to get a better deal and save us money, I am very please and I hope that we can do business from many years to come."
Mark Paredes
"Jay has done more than any other person that has helped me. I am very happy with his work! I will continue to have insurance with you because of Jay."
Phillip Breidebach
"Jay you have been simply amazing esp when (we are) new in this business-yiu have continued to work for us even after the policy was issued to find us better deal & we thank you for the same-we thrive for the best & you have provided us that!!"
Krupa Panchal
"I am pleased with Jay Stoetzer. He is friendly and easy to talk to and is willing to find the best rate for my insurance needs. Initially I was referred to him for car insurance, and he was able to find insurance at an affordable rate. When my insurance was up for renewal, he was able to rate shop for other car insurance companies for the better rates. I most recently was able to increase my coverages and save significant amount of money in premiums with both renewing my cars and home insurance. Believe me, this is very important especially with the high cost of everything. I would recommend Jay to my friends with no hesitation."
Angela Boyd
"Your service have saved me money and provided the kind of coverage I expect. I appreciate your service and the friendly attitude of my insurance representative."
Keil Pittman
"Customer service is courteous, prompt, very informational. I also appreciate the friendly and professional attitude. Prices are very competitive in today’s market. Very good communication with agent."
Marlon Epperly
"Jay was efficient and always shown concern for our specific needs. He considers our finances and well being when making decisions on our behalf. He is especially courteous and business like. He has recently saved us hundreds of dollars on our insurance premiums I would defiantly recommend him to our friends and family."
Tammany Devine
"Jay was very helpful and lowered the cost of my insurance. He also provided more coverage. Very professional. He is one that I would gladly refer to my friends and relatives."
Erma Moore
"Jay Stoetzer has been terrific! He helped us find coverage at a reasonable rate when we had difficulty finding coverage. His advice has been great and we have recommended him to our friends and relatives."
Theres Sahhar
"Jay was kind enough to realize my difficulty with finances at the time & willing to find a rate that fit my basic needs w / the understanding that I can improve my coverage in the near future, Your quote was $80.00 less than another agency."
Shannon Craig
"Jay Stoetzer was recommended by my broker in St Louis. We’ve found the agent to be very helpful and we accomplished our needs with a couple of phone calls and 1 visit."
Pamela Richardson
"Jay explained all the information to me in a very easy to understand manner. As a first time home buyer Jay made it affordable for me to obtain coverage."
Lori Riscoe
"Jay was very clear and helpful describing the various plans available to me- He went out of his way to explain the things that I didn’t understand. I always had good experiences with him in the past as well. He’s a friendly guy, very willing to help and he’s always working to get me the lowest rate."
Dan Dryden
"Mr Stoetzer (Jay) has been ever so helpful in assisting me with my insurance needs, he has also tried to think of any other insurance policies I may be looking in my daily life! He has offered me several ways to communicate with him if need have been doing business for a few years and feel comfortable in doing so! Therefore, I choose it again, with my latest vehicle purchase Thank you for your help."
Patricia Dealon
"Jay Stoetzer was very helpful in developing and implementing a plan to fit my new business needs. This agency seems more than competent to handle any insurance situation that may arise. Thanks for the help!"
Chris Chapman
"Fortunately, we have not had to contact our agent but twice – once for car insurance and once when we purchased our home. I was a bit put out we had to pay $100 to switch our car insurance when we switched to a homeowner/ car policy, but the reasoning was explained to us. Jay has been a good agent- helpful in finding reasonably priced policies and in explaining policy & procedure to us."
Jennifer Estes
"Jay keeps me informed about lower auto insurance. He also helped me with renters insurance I will call Jay Stoetzer for all my insurance needs."
Michael Kelly
"Jay was really helpful in getting me the best policy for my money. I felt like he knew his information and even got the quote on a Sunday. I was really impressed."
Antoine Mitchell
"I am very impressed with the way Jay Stoetzer always stressed defensive driving that could result in lower premiums. He was good the time I called in a claim. I believe that he provides very good insurance at a good cost."
Tom Fogarty
"I was really pleased when Jay called to say he could get my premium reduced by half. His action greatly impressed me and for someone on fixed income it helped. Thanks."
Duane Marz
"Jay Stoetzer has provided prompt, friendly, and informative service upon contacting him. He was able to get a a policy issued for my business quickly, allowing me to concentrate on other tasks. This is our first time working with your agency and so far so good."
Chad Smith
"I am completely satisfied with the efforts, and work Jay Stoetzer has given my brother and I. With very affordable insurance in a timely fashion has helped us a great deal. Jay even came in on his day off to make sure our business was taken care of. Thanks Jay."
Shane Deringer
"Extremely fast service. Contact was made within the hour and it was already in the evening Great price Jay followed through on everything he had promised and the paperwork was ready when I arrived."
Corey Wilson
"It makes everything easy by using all forms of communication ie email text and telephone to accomplish the preliminary stuff prior to having to meet at an office."
Kirk Conquest
"Saved me money on my car insurance brought all my insurance bills under the same company making it easier to keep track of all the information needed to operate my business."
Milan Harris
"Jay’s responsive was very prompt & he has answered all my questions. I like the fact that he knew what I needed & directed me towards the proper solutions."
Marcus Grauerholz
"Jay has been very helpful and friendly. He took the time to answer all my questions and explained them thoroughly/ I am looking forward to a long and successful relationship. Thank You!"
Mark Morse
Jay improved my life by working late with short notice to get me the business insurance I needed. It was a huge help."
Chadwick Taylor
Jay has been a big help in assisting me to switch my coverage and find the lowest price. I'm very pleased with the help I received and my new coverage. Thanks!"
Jamie Burgers
"Well, Jay has been fantastic at getting me affordable rates right at the time I've needed them, with quickness and sincerity. I am very satisfied with the level of care and effort he has put in to giving me the best satisfaction I have ever received."
Rosie Besse
"Used Jay Stoetze, very pleased need Liability policy immediately- Jay was on top of it- got policy issued. Very happy w/ service."
Jason Mitchell
"Knowledge- The understanding of what I am try to accomplish and how to get there has been very helpful Experience- Its’ helpful to hear the stories of other similar customers with similar coverages."
Beau Burris
"As a new customer, I found this company through my Allstate agent. My agent James with Allstate had given me Jay's name and number to help my new business get general liability coverage since Allstate did not have such coverage for food vendors. I was fortunate to find this company with a good price and nice people who were very helpful in explaining the details of the coverage for the liability on my cargo trailer and the food to be served. I can rest and feel comfortable to know that my business is covered. Thanks again, Jay, for all your help."
Lester Machado
Video conversations
Meet Jay and hear his approach to insurance in his introduction and podcast.